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What initial steps should be taken during a chemical service consultation?

  1. Assess the hair’s condition, discuss potential reactions, and explain aftercare

  2. Only ask about the client's favorite color

  3. Proceed with the service without discussion

  4. Provide a discount on the service

The correct answer is: Assess the hair’s condition, discuss potential reactions, and explain aftercare

During a chemical service consultation, it is essential to first assess the hair's condition, as this will inform the stylist about the hair's health, porosity, and overall suitability for the intended chemical treatment. Understanding the current state of the hair helps in determining the correct products and techniques to use, minimizing the risk of damage and ensuring a positive outcome. Discussing potential reactions is also a critical step. It prepares the client for what to expect during and after the service, including any possible side effects or allergies. Clear communication about the possible outcomes helps build trust and ensures that the client is well-informed before proceeding. Furthermore, explaining aftercare is vital. Clients should know how to maintain their hair following the service to preserve its health and appearance. This information empowers the client to take proper care post-treatment and enhances their overall satisfaction with the service. The other options do not align with the standards of a professional consultation. Asking only about the client's favorite color lacks relevance to hair care and ultimately does not support a safe and effective chemical service. Proceeding with the service without any discussion skips essential steps that could lead to adverse reactions or dissatisfaction. Offering a discount does not address the client's needs or the intricacies of hair care and may undermine the service's quality and